Fire safety telephone. What to do in case of fire. What information should the caller provide?

The question of how to call the fire department will seem strange to many. After all, the phone numbers of the service are known and heard by everyone. But in extreme situations, many people forget not only telephone numbers and their own addresses, but even the names of their loved ones, because a fire is a stressful situation. And, as practice shows, many get lost at the sight of a large flame of fire and a huge column of smoke.

Although the phone numbers were deliberately made simple so that it would be impossible to forget them. In addition, “01” is advertised everywhere: it is on advertising stands and posters, on fire trucks and on the walls of fire department buildings.

Calling the fire department is one of the most significant actions of any person. Therefore, even those who find themselves in the fire zone, having got out to a safe place, are simply obliged to dial the service number and report the fire.

In principle, the more accurate the information, the better. Here are the basic requirements for transmitting data to the dispatcher:

• address of the burning object;
• type of burning object: public building, residential building, gas station, store, etc.;
• what is on fire in terms of construction: apartment, roof, basement, gas pipeline, and so on;
• clarifying data: entrance, floor, number of floors in the building, how best to approach, etc.;
• It is mandatory to inform the dispatcher who called (full name), as well as your own telephone number.

How to call the fire department from a mobile phone

Due to the fact that cellular communications have become an integral part of people's lives, emergency services have switched to receiving calls from mobile phones. This not only simplifies the ability to dial, but also solves the problem of quickly receiving messages about various situations, because even children today have a mobile phone.

Firefighters can be called from a mobile phone using two of the numbers: “112” and “101”. As is the case with a city telephone line, the same information is transmitted over a cell phone. The main task is the reliability and speed of data transfer. As soon as the dispatcher accepts the call, fire departments immediately go to the scene of the fire.

It should be noted that different mobile operators have different emergency numbers. Let's indicate them in the table.

Attention! The emergency kit is free.

A few words about “112”. It's also free, but there are other positive options associated with the phone.

1. It can be used if your phone runs out of money.
2. If the SIM card was blocked by the operator.
3. If there is no SIM card in the phone at all.
4. This is a single number for all emergency services.

By dialing “112”, you have the opportunity to call the fire department, ambulance, police, and gas service. Only for this, after dialing the main number, you must additionally dial the service numbers: “1” - fire, “2” - police, “3” - ambulance, “4” - gas.

But “112” is a unified on-duty dispatch service (EDDS). It is divided into regions, therefore, if you are, for example, in Moscow, and by calling this number, you will be taken to the dispatch service of the city of Moscow. If you are in Vladivostok and dial “112”, you will be taken to Vladivostok dispatchers.

Why can’t you dial the fire department number from a mobile phone using two numbers, meaning “01”. Because cellular communications do not support two-digit numbers. Therefore, there is an alternative in which an asterisk is added to the two numbers - 01*. That is, you can get through by phone this way.

What awaits people for making false calls?

Calling the fire department, meaning a false call, is classified by law as hooliganism. It seems like an insignificant crime, but in certain situations the hooligan is subject to a fairly severe punishment, up to and including imprisonment for a period of 5 years. In particular:

• a fine of up to 200,000 rubles is imposed;
• punishment is imposed in the form of correctional labor for a period of several months;
• a hooligan can be arrested for up to six months.

So, the answer to the question of how to call firefighters on a mobile phone, and a landline one, is simple. The main thing is to know the emergency numbers

As children, we were all forced to memorize emergency numbers so that in the event of an emergency we could immediately call an ambulance, fire brigade, police or gas service. But times are changing, and today people use landline phones less and less; they have been replaced by so-called mobile phones. And until now, most subscribers of mobile operators (MTS, Megafon, Beeline, Tele2) do not know how to call an ambulance from a mobile phone.

In this review you will find emergency phone numbers for cell phones that are current for 2019 in Russia. Here is their list:

• 101 – Ministry of Emergency Situations or fire service;
• 102 – police (former police);
• 103 – ambulance;
• 104 – emergency gas service.

These numbers are valid for both landline and mobile phones.

And in order to respond to certain situations in a timely manner, quickly find the necessary information and learn how to manage your number directly from your phone, we have prepared special reviews for subscribers of different operators. Here you will find an article that contains information; there is a separate review for MTS subscribers. A separate review covers.

The GSM standard supports a single emergency telephone number, by calling which you can report your problem. Here you can call on any issue related to an emergency situation: to call an ambulance, the police, the Ministry of Emergency Situations. This number is available not only in Russia, but also in European countries.

112 is a rescue telephone number, analogous to 911 - valid in all regions of Russia.

By calling this number, you will be taken to the nearest branch of the Unified Duty Dispatch Service. That is, if you are in Moscow, then by dialing number 112 you will get to the Moscow branch, in Tyumen - to the Tyumen branch.

The EDDS operator will take your call and, having determined the nature of the problem, will send a request to the appropriate service. The emergency call 112 is the same for all mobile network operators, and calling it is free for you. You can make a call even if you have no money on your balance, the SIM card is blocked or it is not in your phone at all.

But don’t forget that you shouldn’t call this number just like that, because the people on the other end of the line are solving real problems of other citizens.

How to call an ambulance from a mobile phone

Often we don't remember how to call an ambulance from our mobile phone. And therefore, it is better to take care of obtaining this information in advance than to look for these treasured numbers on the Internet at a critical moment. It is best to write down the ambulance number in the phone book so that you always have it “at hand”. Each operator provides its own short telephone number for an emergency call to an ambulance and it is free for you. Therefore, we will provide phone numbers for each operator:

• Megafon – 103
• MTS – 103
• Beeline – 103
• Tele2 – 103

As you can see, the numbers are based on the number "03", which we all know well. A 1 has been added to it, thanks to which numbers can be easily dialed on any mobile phone (many handsets recognize two-digit numbers as commands, preventing dialing).

How to call the police from a mobile phone

If you find yourself in a situation in which you need immediate police assistance, then you can use a single emergency phone number or call the short number that you see below opposite your operator. Calls to these numbers are free for you.

• Megafon – 102
• MTS – 102
• Beeline – 102
• Tele2 – 102

All numbers are based on the standard "02" number for landline telephones, so they will be very easy for you to remember.

How to call firefighters (EMERCOM) from a mobile phone

If, God forbid, you have a fire and you don’t know how to call firefighters from your mobile phone, then it is best to use the single number 112. You can also call the number that is located below opposite your cellular operator. The call will be free.

• Megafon – 101
• MTS – 101
• Beeline – 101
• Tele2 – 101

To remember, add one to the standard number 01 - you get the fire department number for a cell phone.

How to call an emergency gas service from a mobile phone

If you find a gas leak in an apartment or anywhere else, immediately call 112 and notify the dispatcher about it. Or you can call the gas service directly at the number provided below opposite your mobile network operator.

• Megafon – 104
• MTS – 104
• Beeline – 104
• Tele2 – 104

Just like all other emergency numbers, this one is based on the generally accepted number “04” with the number “1” substituted.

Why can’t you dial 01, 02, 03, 04 from a mobile phone?

The answer to this question is quite simple: this is because cell phones do not support calls to two-digit numbers. You can only call at least three-digit numbers. Previously, numbers were appended with an asterisk symbol - for example, “*03”. Today in Russia there is a single numbering system, accessible from both landline and mobile phones.

Calls to emergency numbers are free, they are available even with a zero or negative balance.

Any fire has always been and remains a disaster that can only be dealt with in one case, if you act quickly and harmoniously. That when you see a fire you must immediately call “01” from a landline phone or “101” or “112” - to call firefighters from any mobile or cell phone), everyone knows, however, succumbing to panic, many simply forget to do this. And this applies even more to situations when a completely unexpected fire occurs in front of people.

Many people, during a stressful situation associated with a fire, forget their address, telephone number, and even their name. To prevent this from happening, all basic information in case of fire should not only be clearly visible, but also secured next to the telephone. This is especially true for situations where small children or elderly people live in the house.

Remember that during a fire, every minute and even seconds are very significant, and therefore there should be no panic here. And as soon as you find yourself in a safe place, you must immediately notify the fire department.

Call rules

When communicating with the dispatcher, you should inform the following:

1. The address where the fire or fire occurred.
2. Identify the object that caught fire: a residential building, a warehouse or office space, a gas station, etc.
3. Find out what exactly caught fire: the roof, a household appliance, gas equipment, etc.
4. Say the necessary clarifying points, in particular, on which floor the fire occurred and what the number of floors of the entire building is, the entrance number, how it will be more convenient for firefighters to approach the building, and others.
5. Be sure to include your first and last name, as well as your phone number.

The dialogue should be conducted slowly, but quite clearly. Immediately after you have provided the address where the fire occurred, a firefighter will immediately leave, and all additional information provided by you will be transmitted to the firefighters via radio.

After the conversation with the operator is completed, you should leave the house and stay next to it until the fire brigade arrives, who will then need to show the easiest way to enter the burning object.

Penalties for false calls

Any false call that involves the work of specialized services, including the fire department, threatens the caller with serious trouble, according to the letter of the current legislation. Article 19.13 of the Administrative Code, a hooligan will be subject to administrative liability, with a fine of 1000 to 1500 rubles. And if at the same time a threat related to mining an object was made, then this is already a criminal offense for which you can get up to 5 years, according to Article 87 of the Criminal Code.

Firefighters on call

For hooligans who are imagining a fire and are under 16 years old, as well as “miners” who are under 14 years old, according to current legislation, registration is provided for under the punishment of minors. In this case, parents are brought under administrative responsibility, with the wording of improper upbringing and failure to fulfill their duties.

Moreover, if after a hooligan’s call a situation is created, the resolution of which requires enormous resources, people are subjected to extreme stress, and the consequences of a real explosion or fire can cause significant damage, then another article of the Criminal Code is already in effect, namely Art. 207.

And from this article you can get the following:

• imposing a fine of up to 200 thousand rubles, or a fine including the hooligan’s salary earned for six months;
• punishment in the form of correctional labor (1-3 years);
• punishment in the form of arrest (3-6 months);
• punishment in the form of imprisonment (up to 3 years).

Before dialing an ambulance number in Moscow, make sure you can give the address and exact location of the patient.

The capital has implemented a multi-channel communication system, and if the other end doesn’t answer the phone right away, it means that all dispatchers are busy and your call has been queued. Remain calm, the first available employee will definitely answer you. There is no need to hang up and call back - your call will again be put at the end of the queue.

During a conversation with the dispatcher you must:

• provide the phone number from which the call is made or to which you can call back later
• indicate the number of patients
• describe what happened - what made you call an ambulance
• name the address: street, house, building, apartment, entrance, floor, intercom
• inform who and where will meet the team of doctors
• say who is calling - a relative, a stranger or yourself
• state the age and gender of the patient, his last name

The fire service is one of the emergency services organizations whose telephone number every citizen should know. Since childhood, we are taught to learn a number so that in case of danger we will certainly remember it, without doubting that it is correct.

Sometimes there are changes to emergency numbers that cause confusion. We know of several variations of firefighter telephone numbers - 01, 101, 010, 001, 112.

From this material you will learn how to call firefighters from Beeline, and what other ways to do this, even if the network does not connect or the SIM card is blocked. You will get acquainted with information about emergency numbers, which can be useful to you in the future to help yourself and the people around you.

Short number for calling firefighters and rescuers on the Beeline operator

From a landline telephone, when these devices were the only means of communication, firefighters were dialed like this: 01. If you still call from your home phone, you can use 01. By typing it, you will be taken to the fire station information center in your locality, so you will not be transferred.

When mobile phones became popular and cellular communications became widespread, it became possible to call emergency services from a mobile phone. But the shortest possible number for such a device consists of 3 digits.

Therefore, at first the fire service telephone number was 001 from Beeline, from other operators 010, but then it became inconvenient, because it confused people, after which a single number was created - 101.

Therefore, at the moment the telephone number for calls to the fire department from any numbers in Russia is 101. Remember it so that you can navigate in a difficult situation in time and help yourself, people, and nature.

Emergency communication on the Beeline mobile operator

Since mobile operators have actively entered the life of a modern person with their communication services, it has become necessary to create an emergency service, by calling which any person could benefit from the help of health workers, police officers, firefighters, and gas workers.

Article 52 of the Federal Law “On Communications” provides for this possibility. Subsequently, a universal number 112 appeared, which is the same for any operator. By calling it, the subscriber will be switched to the desired service.

Due to the fact that each cellular company independently provides an emergency support service, the form of the call may vary. For example, you may hear an answering machine that will ask you to dial the number corresponding to your problem on the keypad, or a specialist will pick up the phone and, after listening to you, will connect you with the desired organization.

Calls to 112 are free, as are calls to 101, but the emergency communication service provides broader opportunities:

• works even if the network is not found;
• without SIM card;
• with a blocked SIM;
• with a negative or zero balance.

Therefore, even if you are in a forest where there is no communication and you notice a fire, be sure to call 112, after which you will be switched to 101 to report a forest fire.